FAQS

What payment methods do you have?
      We don’t accept the cash on delivery.
Why was my payment declined?
      Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In case your payment is still refused, we suggest you try a different card or payment method. If the advice above does not work, please contact your bank or contact our customer service.
Why do I need to verify my payment on my order?
      Detailed personal information may be required for orders selected randomly by our fraud prevention team for further verification before sending out. It is our responsibility to protect our shoppers from any unwanted billings. If the verification is not completed within a few days, your order will be subject to cancellation without further notice.